Growth-stageProfessional Services

One outbound engine, several ICP segments, continuously enriched

A segment engine per ICP

HubSpotInstantly
Play leadSolangeMarketing Ops team · LeanScale

The problem

The business sold into several genuinely different buyer segments, each with its own buying committee and its own message, and had no dedicated revenue-operations owner to build or run outbound against any of them.

The play

  1. 1
    One engine, segment-specific lanes

    Built continuous enrichment with automated CRM imports feeding sequencing campaigns, run separately for each ICP segment, so list logic and messaging stay distinct per segment instead of collapsing into one generic blast.

  2. 2
    Tier accounts and validate the score

    Added account tiering and lead-score validation so reps work the top of each segment first, and so the score is checked against reality rather than trusted because it exists.

  3. 3
    Health checks on the seams between systems

    Ran recurring health checks on the pipe between the enrichment tool, the CRM and the sequencer, the failure that starves campaigns silently is a broken import, not a bad email.

  4. 4
    Attack the enrichment cost line deliberately

    Evaluated enrichment-provider alternatives and prototyped a model-driven scraping waterfall as a lower-cost substitute for part of the paid enrichment spend, delivered as a written migration recommendation rather than a surprise swap mid-campaign.

What it moved

A segment engine per ICP

Enrichment, CRM import and sequencing were stood up across every ICP segment rather than as one shared list.

Continuous enrichment rather than manual list builds. Enrichment runs continuously with automated CRM imports, replacing hand-built lists assembled when someone had time.

From a LeanScale case studyRead the full case study →

More from Solange